10 July 2022

YouTube video freezing issue in Firefox (not yet solved)

For more than 2 years, I've an issue with periodical freezing of some YouTube videos (99% is Live events) in Firefox Browser. At the same time the same video playing in Chrome well.

Description

  • Video: Freezes for 4-12 seconds, then runs for a few seconds and then again
  • Audio: Is always playing well, without any interruptions
  • OS: Windows 10 1607 (fully updated)
  • Firefox: xxx - 102.0.1 (64 bit) (latest)
  • CPU: Intel Xeon E5-2620 v3
  • RAM: 16 GB DDR4
  • VGA: Nvidia GeForce GTX 1060 6GB (latest driver)
  • Internet connection: 100 Mbps to ISP / ~20 Mbps to USA

Examples

All of these live videos are freezing.


What I found

  • Firefox doesn't consume huge amount of CPU (~0,5%) and RAM (~250 MB) with about 20 tabs
  • Firefox Network Monitor doesn't have any issues (drops, etc.)
  • There is no problems with connection speed, buffer health and live latency (please look at the image above)
  • All live videos use VP9 codec (vp09.00.51.08.01.01.01.01.00 (247) / mp4a.40.2 (140)) instead of AV1

What doesn't help:

  • Youtube setting "AV1 settings" = "Always prefer AV1"
  • Firefox setting "network.process.enabled" = "false"
  • Change video resolution (even 480p and 360p)
  • Disable Firefox plugings
  • Disable/enable hardware acceleration in Firefox
  • Firefox private window
  • VPN
  • Another DNS
  • Disable HTTPS inspection by Antivirus (Kaspersky Free)
  • Update VGA driver (430.39 → 472.12)
  • Clear the cache (Cookies and Site Data)
I have send the report/feedback to YouTube with short description.

Do you have or had the same issue? Maybe you know how to fix this? I would be very appreciate for the help.

No comments:

Post a Comment